83%
operating-cost reduction
Ekron Surveyors, compared with the prior call-handling cost.
Service
Make every serious call useful—even when your team cannot answer.
An AI voice agent gives callers a clear, useful next step while capturing the context your office needs to follow through. It is designed around your qualification questions, handoff rules, calendar, and CRM—not a generic call script.
Built for: For service businesses where calls bring in new work and the people who can answer are often on-site, driving, with customers, or out of hours.
2 weeks
kickoff to live
Reported implementation time for the Ekron voice-agent workflow.
£1,200
lead captured while on holiday
Reported by the client after an agent-handled inbound call.
Starting package
From $300/mo
Stop missing inbound calls · Typical launch: 1–8 weeks.
Included
- Inbound receptionist, call summaries, and human handoff
- Custom dialling and routing workflows
- Different voices and tailored call scripts
- Calendar, HubSpot, GoHighLevel, or CRM integration
Optional add-ons
- SMS confirmations and reminders
- After-hours or overflow-only handling
- Extra phone lines or languages
- Lead Qual & Nurturing handoff
One-time launch work and call usage are scoped from your call volume and integrations.
What the system does
Useful automation, connected to the people who act on it.
Answer and qualify
Handle inbound calls, collect the details that determine fit, and distinguish an urgent job from a general enquiry.
Book and route
Offer the right next step—such as a callback, survey, viewing, or appointment—and route the outcome to the responsible person.
Keep the CRM useful
Write contact details, call reason, qualification context, and the agreed action into the workflow your team already uses.
How it gets built
Start with the operating problem, then earn the automation.
- 01
Map the call journey
Define the calls worth handling, the questions that matter, and the situations that require a person.
- 02
Connect the operating stack
Connect phone numbers, scheduling, CRM fields, and notification paths around the existing team process.
- 03
Test real scenarios
Review conversations and edge cases before relying on the agent for live inbound demand.
- 04
Refine from live calls
Use real call outcomes to improve qualification, escalation, and the handoff information the team receives.
Deployment evidence
Relevant systems, with the limits stated plainly.
Surveying · Ekron Surveyors
How Ekron Surveyors cut call-handling costs by 83% with an AI receptionist.
The client reported around £10K in additional work/leads captured in the first three months; this is not presented as booked revenue.
83%operating-cost reduction
£20K/yrcall-centre cost saved
AI software · Confidential startup
A multi-agent AI receptionist built to work across CRM and booking systems.
A configurable foundation for an AI receptionist across amoCRM, Bitrix24, YClients, Google Calendar, and Yandex Calendar, plus settings interfaces and a simplified codebase.
5CRM and booking integrations
~6Klines removed
Quick answers
Questions teams ask before they build.
What does an AI voice agent do?
An AI voice agent answers an inbound call, asks the questions needed to qualify the enquiry, gives the caller a useful next step, and records the outcome for the team.
Can an AI voice agent book appointments?
Yes, when the calendar rules and availability are connected. The agent can book the next appropriate step or hand the request to a person when it falls outside the agreed rules.
When should a call be handed to a person?
Handoffs are designed around the business: urgent cases, complex requests, sensitive conversations, or anything outside the approved qualification and booking flow can be escalated.