Service

Turn the first enquiry into a qualified opportunity.

The system asks the practical questions that shape a quote or booking, uses approved business information, and moves the enquiry into the right human workflow when needed. It can run in web chat or the messaging channels where customers already contact you.

Built for: For teams receiving enquiries through web chat, WhatsApp, Instagram, Telegram, or other messaging channels where context is routinely lost before sales can act.

100+

leads per day

Inbound volume handled by the MIX-STROY qualification workflow.

5

inbound channels

Instagram, WhatsApp, Telegram, Avito, and MAX were connected to one workflow.

1

CRM view

Qualified records are routed into Bitrix24 for the sales team.

Starting package

From $200/mo

Turn enquiries into qualified opportunities · Typical launch: 1–8 weeks.

Included

  • Lead qualification and nurture logic
  • Approved knowledge and conversation tuning
  • Human handoff to sales or support, plus follow-up triggers

Optional add-ons

  • RAG knowledge base
  • Multi-step quote intake
  • Live data, warehouse, or stock connections

One-time launch work and message usage are scoped from the selected channels and data sources.

What the system does

Useful automation, connected to the people who act on it.

01

Respond with approved context

Use the information, catalogue, policies, and instructions the business has approved rather than inventing an answer.

02

Qualify the enquiry

Collect the details that determine whether to quote, book, route, or ask a teammate to take over.

03

Create a useful handoff

Pass the conversation, lead details, intent, and next action into the CRM or the responsible team's existing channel.

How it gets built

Start with the operating problem, then earn the automation.

  1. 01

    Choose the conversion moment

    Identify what a qualified conversation should produce: a booked visit, a scoped request, a quote-ready lead, or a human handoff.

  2. 02

    Prepare the knowledge and rules

    Organise the product, service, and process information the assistant may use, along with clear boundaries for uncertainty.

  3. 03

    Connect channels and CRM

    Make the assistant available where customers already enquire and keep one structured record for the team.

  4. 04

    Monitor real conversations

    Review unanswered questions, retrieval gaps, and awkward multi-message flows so the system improves with use.

Deployment evidence

Relevant systems, with the limits stated plainly.

See all case studies

Quick answers

Questions teams ask before they build.

What does AI lead qualification do?

It answers from approved information, collects the details that determine fit, and creates a clear next action—such as a quote-ready handoff, booking, or escalation to sales.

Can it use product or company information?

Yes. The system can be connected to approved knowledge or live operational sources, with boundaries for what it should answer and when it should escalate.

Can it hand qualified enquiries to sales?

Yes. Once an enquiry reaches the agreed qualification point, it can create or update a CRM record and route the captured context to the correct owner.

Find the first useful build

Start where demand is already leaking.

Map the journey your team uses now, identify the costly handoff, and decide whether this system is the right first move.

Map my revenue leaks