16
inboxes unified
Departmental channels connected to one routing layer at Stroyassortiment.
Service
Stop letting valuable work disappear between the inbox and the CRM.
When every email or enquiry starts as a manual sorting task, leads wait and ownership becomes unclear. This service builds a visible routing layer so requests reach the right person with the information needed to act.
Built for: For teams with shared inboxes, disconnected departments, manual forwarding, or CRM records that are created too late to support a useful follow-up.
1,123
emails processed
Messages classified across the connected inboxes in the published deployment.
1.2 sec
average routing time
Average time from email arrival to routing decision in that deployment.
Starting package
From $300/mo
Keep shared inboxes under control · Typical launch: about 2 weeks.
Included
- One shared inbox and routing rules
- Classification, owner handoff, and audit trail
- CRM record or team-notification connection
Optional add-ons
- Additional inboxes and departments
- Local-model / on-prem deployment
- Follow-up sequences and CRM cleanup
One-time launch work is scoped from the number of inboxes, routes, and systems connected.
What the system does
Useful automation, connected to the people who act on it.
Classify incoming work
Identify the purpose of an incoming message—such as an RFQ, purchase request, supplier offer, or sales enquiry—using the business's own routing rules.
Route with ownership
Send, tag, batch, or create a CRM handoff for the right department or person instead of leaving a shared inbox as the operating system.
Make decisions reviewable
Keep the category, destination, and reasoning visible so teams can validate and refine the workflow instead of trusting a black box.
How it gets built
Start with the operating problem, then earn the automation.
- 01
Audit channels and ownership
Map the inboxes, message types, destinations, and exceptions that make the current process difficult to manage.
- 02
Write the routing rules
Turn operational instructions into plain-language categories and handoff rules the team can review.
- 03
Validate before live action
Use observation or a controlled rollout to compare decisions with the existing process before relying on automated handoffs.
- 04
Operate and improve
Monitor misroutes, missing data, and changed ownership so the workflow keeps matching the organisation.
Deployment evidence
Relevant systems, with the limits stated plainly.
Construction materials · Stroyassortiment
How an AI inbox router connected 16 manufacturing inboxes in two weeks.
The deployment connected 16 inboxes, processed 1,123 emails at an average routing time of 1.2 seconds, and replaced manual department-by-department triage with structured routing.
16inboxes unified
1,123emails processed
Commercial operations · Hobopro
How HoboPro built corporate email infrastructure, then automated the inbox.
A repeatable implementation that starts with reliable email infrastructure, then adds AI-based routing and classification instead of bolting automation onto an unstructured inbox.
2 layersinfrastructure and automation
AIclassification and routing
Quick answers
Questions teams ask before they build.
What does inbox automation handle?
Inbox automation can classify incoming messages, identify the responsible owner or department, route or tag the message, and create a CRM handoff with the relevant context.
Can the system work with existing email tools?
The published inbox-routing deployment supports Outlook, Exchange, Gmail, and corporate IMAP email. The right integration is selected around the team's existing operating stack.
Can sensitive email stay inside the organisation?
For teams that cannot send email content to third-party AI services, the same routing pattern can be designed around local models inside the client's network.